Alex and I were in a meeting today, where it was decided that some form of wizard for guiding people through setting up email accounts would be useful. This then expanded slightly into a wizard for a lot of things.
It turned out to be a perfect candidate for slamming together with My Lincoln into a one-stop shop for just about everything. This basically means a unified website which acts as a springboard for everywhere else, as well as prompting a user when something needs to be done. We’ve not spent any time properly architecting it yet, but it seems that it will come in three parts: